Privacy Policy

Effective January 1, 2026

Monrovia Concrete, monroviaconcrete.com, estimates@monroviaconcrete.com

Who this policy covers

This policy explains how Monrovia Concrete, a concrete contractor in Monrovia, CA, handles the information you share when you visit our website, fill out our form or call us about a job.

It applies to this website and to the estimates and jobs that start from it. If you'd like to know more about who we are before you read on, our About page covers that, and you can always get back to the home page from any page on the site.

What information we collect

We collect what you choose to give us when you fill out our estimate form, call (626) 879-0614 or email us. That usually means your name, phone number, email address, the address of the property and what you'd like done, such as a new driveway, a patio or a cracked slab you want looked at.

Our contact form is run by an outside form service, so what you type into it is stored by that service and passed to us so we can reply.

When you browse the site, we and the tools we use may collect basic technical details automatically. These include the type of device and browser you're using, the pages you visit, how long you stay and the site that sent you here. We use this to see how the site is used, not to identify you personally.

Cookies and analytics

Cookies are small files your browser stores so a website can remember things between visits. Our site and the services we rely on, such as analytics and the contact form, may use cookies to keep pages working and to count visits.

You can block or delete cookies in your browser settings. The site will still work for reading and calling us, though some features, like the form, may not behave as expected if cookies are off.

How we use your information

We use your information to answer your question, set up an estimate, schedule and do the work, and send you anything related to your job, like a quote or an invoice.

We also use general site data to fix problems and make pages easier to read and use.

We don't sell your personal information, and we don't share it for other companies' advertising. We share it only with the service providers who help us run the website, the form and our business records, and only when the law requires it.

How long we keep it

We keep your information for as long as we need it for the reason you gave it to us. If you hire us, that includes keeping job records for warranty questions and for the business and tax records the law asks us to hold.

If you only asked a question and never booked, we don't keep your details longer than we need to follow up. When we no longer need the information, we delete it or make sure it can't be tied back to you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.

Depending on where you live, including California, state law may give you more rights over your personal information. We'll honor the requests the law gives you and won't treat you any differently for making one.

Before we act on a request, we may need to confirm it's really you, so we don't hand your information to someone else.

Keeping your information safe

We take reasonable steps to protect what you share with us and limit who can see it to the people who need it to handle your job.

No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form or by email.

Children's privacy

This website is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version will always be on this page, so check back here if you want to see how we handle your information.

How to raise a privacy concern

If you have a question about this policy, want to make one of the requests above or think we've mishandled your information, reach out through our Contact page or call (626) 879-0614.

We're available Mon–Fri: 8 AM–11 PM and Sat–Sun: 6 AM–10 PM, and we reply within 1 business day.